5 Tech Blunders Millennials Commit in the Workplace

Recent college graduates admit they enter the workforce with several bad habits when it comes to IT etiquette, according to a recent survey released by the Center for Professional Excellence (CPE) at York College of Pennsylvania.

Most common problems include excessive use of social media, using the Internet for nonbusiness purposes, excessive use of cell phones, texting or emailing instead of direct conversation, and texting at inappropriate times.

“As younger workers are hired into the workforce, they’re not coming empty-handed,” said Matthew Randall, executive director of the CPE. “Along with them come smartphones, Facebook and Twitter accounts, and a constant sense of connectedness.”

Respondents were asked, “While working for your employer, what are some of the key technology challenges you frequently wrestle with?” Nearly half (49.1 percent) admitted they spend too much time on social media. Close behind was inappropriate use of Internet (46.6 percent) and excessive use of cell phones (46.4 percent).

Texting presents another pitfall. An additional 40.3 percent of respondents admitted to both relying on text messaging or emailing when direct conversation was more appropriate, as well as text messaging at inappropriate times.

 “It also appears the I.T.struggle is getting bleaker, rather than brighter,” said Randall. “Respondents were nearly three times as likely to say that problems with I.T. misuses and etiquette have increased (37.8 percent) rather than decreased (12.7 percent) for young employees over the past five years.”

Since 2010, York College of Pennsylvania’s Center for Professional Excellence has conducted a national study on professionalism in recent college graduates. Previous research has surveyed human resources professionals, managers, college faculty, college career development officials, and now graduates themselves.

A national sample of 519 recent college graduates between ages 23-28 participated in the survey. The maximum margin of error associated with the samples is 4.3 percent at the 95 percent confidence level.

The full survey results, which address several aspects of college graduates transitioning to the workplace, can be found here

Source Contact Information

York College of Pennsylvania
Executive Director, Center for Professional Excellence